Student Support Services and Resources

NLC Academic Advising supports the onboarding of Incoming Transfer students. Incoming transfer students must complete a Transfer Orientation in their first semester of enrollment. During Transfer Orientation NLC resources are provided and an Advisor reviews all incoming transfer credits. For more information contact our Transfer services at nlc-transfer@alamo.edu.

Student Services helps students succeed and make the most of their college experience. Student Services offers a broad range of services and resources to support the student from their first semester at the College through graduation. The offices and centers assist students in achieving their academic goals and strive to enhance students’ personal, intellectual and social development through a broad range of programs and services. Students have access to a comprehensive system of services that includes assessment of academic needs, orientation, transfer, and career fairs, academic and personal counseling, co-curricular activities, services for international students, services for students with disabilities, learning and library resources, computer labs, the College bookstore and distance learning, financial aid, and scholarship opportunities.

Admissions and Records (STCM 114)                                  

The Office of Admissions and Records is responsible for helping students keep their records current. 

• 3-Peat Tuition Appeals
• Academic Fresh Start
• Add/Drop Forms (after the first day of class)
• Biographical Changes (SS#, DOB, legal name)
• Change of Primary Institution
• FERPA Consent Form
• Refund Petition
• Registration Updates (for tuition purposes
• Transcript Processing

If you have questions please contact 210-212-5266, Option 1 or nlc-admissions@alamo.edu.

Advocacy Center (STCM 210)                                      

Northeast Lakeview College understands that financial struggles and mental health challenges can make college feel overwhelming. Stress can significantly impact academic success, and we want students to know that support is available. If you are facing difficulties, we encourage you to connect with the Nighthawk’s Nest Advocacy Center. The Advocacy Center offers emergency student assistance and support including the following:

•    Rent and utilities’ assistance
•    Transportation assistance
•    Child Care assistance
•    Daily Grab N’ Go snacks
•    Access to the campus food pantry
•    Assistance with access to public benefits for college students (Supplemental Nutrition Assistance Program (SNAP) or State benefits.

Getting Started
If you’re ready to access Advocacy services, click the link below to complete our intake forms. An Advocacy team member will reach out to you during business hours!

Guardian | Alamo Colleges District

Contact information:
Advocacy Center at (210) 486-5179 or via email nlc-nest@alamo.edu

NLC subscribes to the concept of “advising as teaching” and utilizes the Advising Syllabus as a tool to communicate expectations of both the student and advisor. The advisors teach students through classroom lecture, group advising sessions, and individual consultation. In order for the advisor to provide support from Enrollment to Graduation, mandatory advising is required of the First Time in College (FTIC) students during New Student Orientation and at 15-hour, 30-hour and 45-hour degree marks.  

NLC Academic Advising supports the onboarding of Incoming Transfer students. Incoming transfer students must complete a Transfer Orientation in their first semester of enrollment. During Transfer Orientation, NLC resources are provided and an Advisor reviews all incoming transfer credits. For more information contact our Transfer services at nlc-transfer@alamo.edu.

Academic Advising services provide support for student success by helping students select courses and successfully complete their program requirements and/or degree, which is part of the NLC mission.  Academic advising services also provide referrals, as needed, to other offices on campus to help ensure student success.

For more information, schedule an appointment with your Certified Academic Advisor through NAVIGATE in ACES, or email Advising at nlc-advising@alamo.edu

Assessment & Course Exam Center (STCM 227)

The Assessment Center provides testing services that meet the various needs of the student population. Services include administration of the Texas Success Initiative Assessment for course placement, CLEP (credit by examination), and external (non-Alamo Colleges District) correspondence testing.

The Course Exam Center (CEC) provides testing services to currently enrolled Alamo College students consisting of make-up testing for students who miss an exam date, distance learning testing for online courses at NLC, or other colleges in the Alamo Colleges District, and accommodated testing for students who have proper documentation.

The Assessment Center offers:

• TSI (Texas Success Initiative)
• Credit by exam (CLEP)
• External Testing (Correspondence and computer based)

Texas Success Initiative

The Texas Success Initiative (TSI) is a state-mandated program that promotes academic success by ensuring that all students are prepared for college-level coursework.

The TSI assessment measures reading, writing, and mathematics skills to determine students’ readiness to enroll and perform in entry-level academic coursework. Students are required to test and to be advised based on the results of their TSI assessment scores. All students must comply with the TSI rule by taking the TSI assessment or meet exemption requirements in order to enroll in courses.

The fee is $32 for the complete exam or $24 for English Language Arts and Reading and $12 for math or Essay if taken individually.  Students must present a valid picture ID at the time of testing.  Results are available immediately following the exam.

TSI Retest Policy
Students are allowed to retest on the next available test date.  This includes retesting all parts, one, or multiple parts.

For all second or subsequent retests, we recommend the student retest after two weeks, during which time the student has focused on areas where they need improvement.

College Level Examination Program (CLEP)

The College Level Examination Program (CLEP) offers students the opportunity to earn college credit in 33 subject areas through 90-minute computer-based tests that assess college-level knowledge. College credits are granted to students who meet qualifying scores. By successfully completing a CLEP exam, students can shorten the time needed to reach their career and educational goals and save money on tuition. The CLEP exam costs $95 (paid to The College Board) with an additional $20 administration fee required at the time of the testing.

External/Correspondence Testing
The Assessment & Course Exam Center at NLC offers proctoring services for distance-learning students from other institutions and community members seeking certain professional certifications and licensure. Exams can be taken via computer or paper, there is a $20 proctoring fee for each test administered. All testing is by appointment only.

The Course Exam Center (CEC) offers proctoring for:

•  Make-up testing for Alamo Colleges District students who miss an exam date 
• Testing for online Alamo Colleges courses that need a physical testing site 
• Special accommodation testing for students who have proper documentation   

Before students can take an exam at the CEC, their instructor has to first arrange for test proctoring by submitting an Exam Form. The CEC only administers exams that are accompanied by an Exam Form containing proctoring guidelines from the instructor.

Students may use the CEC on a walk-in basis. However, students must plan responsibly to arrive with adequate time to complete their exam and keep in mind that there may be a waiting period during peak times. All exams will cease at closing time, regardless of completion status, and materials will be returned to the instructor.

The Assessment & Course Exam Center is located in the Brazos Student Union, room 227 and can be contacted at 210-486-5177. Hours, student guidelines for testing, and more details are available here.

The Business Office manages the system of charges, payments, collections, and refunds.

Cash transactions are processed in person at the Business Office while credit card and check transactions are processed online via the Virtual Business Office. The Virtual Business Office (VBO) is an online hub where you can pay for college related products, services, tuition and fees. No more waiting in line to pay your tuition or Installment Plan or to collect your student refund, the VBO has made these services accessible online.

Refunds are issued through the BankMobile Disbursements RefundChoice program and students can choose the method that is best for them.  Visit Alamo Colleges District Business Office Refunds for information on the refund options, refund schedule, new Cash Management rules and the vendor contract. Students are responsible for verifying their mailing address and phone number in ACES.  Refunds are processed twice weekly.

Alamo Colleges District has partnered with VIA to offer the new U-Pass to all students, faculty and staff. The U-Pass provides access to unlimited bus rides on VIA throughout the semester and with free high-speed Wi-Fi on all buses and transit centers, one can spend more time reading, studying, checking e-mails and staying connected.  Current Alamo Colleges District students and employees are eligible for a VIA goMobile mobile pass using their student or employee email address.  It is preferred that students and employees use the VIA goMobile app to download and access the U-Pass.  An Alamo Colleges District ID can also be used as a U-Pass to ride on all VIA mainline bus routes.
The Business Office manages the system of charges, payments, collections and refunds.

Cash, credit cards, money orders and certified check transactions are processed in person at the Business Office. Credit card and check transactions are processed online via the Virtual Business Office. The Virtual Business Office (VBO) is an online hub where one can pay for college related products, services and tuition/fees. No more waiting in line to pay for tuition/fees or to make a payment plan payment, as the VBO has made these services accessible online.

The Business Office is located in:

Brazos Student Union, 103 (STCM 103)

Phone: 210-486-5401 Option 2

Fax: 210-486-9167

https://www.alamo.edu/nlc/admissions—aid/paying-for-college/business-office/

Operations

All rentals can be coordinated through the Bookstore website. Students may choose to have their items shipped, or to be picked-up in store when completing their textbooks reservation.
*Always check our website for the most current hours of operation as they are subject to change.

Phone: 210-486-5449 or 210-486-5155                  Website: Alamo Colleges: NLC: Bookstore

WE OFFER MORE THAN JUST TEXTBOOKS…..

 ORDER ONLINE

Skip the lines and avoid the wait! Place online orders for textbooks and course materials at alamo.bncollege.com. We offer many options from in-store pickup of your order to next day shipping.  When you are done with the books, rental check-ins can be done in person or if you are out of town, mail the rental check-ins back to us.

 Alamobooks+

With Alamobooks+ all students receive their required course materials, in both physical and digital formats, before the first day of class.

All Alamo Colleges District students will pay a Campus Access Fee which also covers parking at any of the Alamo Colleges’ campuses, off-site locations or district offices.  No sticker or decal is distributed. 

For students, the fee of $25 per semester is included when they pay their tuition and fees each semester, with the maximum fee paid not to exceed $50 per year.

Open Parking Hours for Students:

To better serve students during non-peak hours, NLC has established open parking hours.  During the evening and on weekends, NLC has open parking (meaning students can park in employee parking without a decal and not receive a citation).  Open parking hours are:  From 5:00 pm to 10:00 pm on weekdays and all day on weekends.

VIA Bus Passes
Available at the campus business office only. A valid student ID card is required to obtain a bus pass.

 
Campus Access Fee FAQ’s 

What is the purpose of the access fee?

Revenue generated is dedicated to parking facilities, construction and maintenance, and at board option, excess fees may be designated for student scholarship funds.

When will the access fee go into effect?

The access fee went into effect on the first day of fall registration, May 6, 2013.

How much is the access fee?

The access fee is $25 for each term a student is enrolled in at least one credit class.

How often will students be charged the access fee?

Students will be charged the access fee each term in which they are enrolled in credit classes, regardless of the number of credits, location of the classes or whether the class is on-campus or online (Distance Learning).

Will students be charged the access fee for each summer term session in which they are enrolled?

Students who attend a summer semester only will pay a $25 access fee.

May students’ financial aid be used to pay the access fee?

Yes, financial aid may be used to pay the access fee.

Why is the Alamo Colleges District charging an access fee?

To streamline the process for students, the Alamo Colleges District is including the access fee in the students’ tuition and fees, rather than requiring a separate process and payment.

Justice of the Peace citation 

The Alamo Colleges Police Department Officers are commissioned Peace Officers vested with the power and authority to issue traffic citations and summons and to arrest and file charges in the City or Bexar County Justice of the Peace Courts. Anyone / student found in violation of the Texas Transportation Code for Traffic and Parking violations will be issued a Justice of the Peace citation.

Campus parking citations

A student found in violation of the Parking Rules and Regulations will be issued a Alamo Colleges District Campus citation.

The Campus citation fee/fine is $16 if paid within ten (10) school/work days from the date the Violation Notice was issued. If not paid within ten (10) days, the fee will automatically increase to $21 if paid from the eleventh (11) school/work days to twenty (20) school/work days from the date the Violation Notice was issued. If not paid within twenty (20) days, the fee will automatically increase to $27.

The Career Engaged Learning Office (CELO) assists students with career advising, connecting to career-related experiences, and enhancing career competencies to become career-ready.

CELO services include:

• Career advising to explore majors and/or potential careers.
• Career assessments to identify student interests and preferences.
• Connecting students to internships and experiential learning.
• Career development to enhance marketable job skills.
• Guidance on resume writing and cover letters.
• Access to Handshake job board.
• Mock interviews for career-readiness.
• Career fairs to network and learn about employment opportunities.

The Career Engaged Learning Office (CELO) is located on the first floor of the Brazos Student Union, Room 125.  For additional information, visit the website, email nlc-careers@alamo.edu, or call (210) 486-5142.

Northeast Lakeview College offers students a variety of educational opportunities within its course offerings and programs that address student interests and educational goals.  These opportunities, known as Communities of Interest are integrated within course offerings and programs and are open to all students, though some may require certain academic prerequisites.  Communities of Interest at Northeast Lakeview College include, but are not limited to the following:

1.   Honors Academy
2.   Service Learning
3.   Learning Communities
4.   Study Abroad/International Education
5.   Internship/Experiential Learning
6.   Workforce Fields of Study
7.   Faculty-Student Mentoring
8.   Honors Academy
9. Mexican-American Studies
10. New Nighthawks
11. Soar Towards Success

The Northeast Lakeview College encourages students to explore these options and opportunities as they pursue their educational goals objectives. 

Workstations are available on the second floor of the Comal Learning Resource Center (NLIB 237) building on a first-come, first-served basis during open lab hours. Workstations are loaded with standard software with some specialized/special-use software, all workstations have access to the Internet and can use pay for print solutions (GoPrint).  Visit alamo.edu/nlc/it for more information.

Wireless connectivity is available throughout the college for use with personal phones, laptops, and tablets.  Visit  alamo.edu/nlc/it/wifi for coverage map and connection instructions.

Students are expected to follow all acceptable use guidelines. These guidelines are posted in the student computer labs and on the College web site at C. 1.9.1 Appropriate Use of Information Technology Resources.

You Are Not Alone - We’re Here to Support You!

Counseling services are available through the NLC Student Advocacy Services. Sessions are offered both in person and via Zoom video conferencing to provide flexible support. Reach out to us for more information!

Life’s challenges can sometimes impact academic success. Our licensed and trained staff are here to help you navigate personal, social, and emotional concerns, including depression, anxiety, PTSD, and grief. We’re committed to helping you manage these challenges while balancing your responsibilities and personal well-being.

Getting Started

If you’re ready to access Counseling Services click the link below to complete our intake forms. An Advocacy team member will reach out to you during business hours!

Alamo College : NLC : Mental Health Counseling Services | Alamo Colleges

The Counseling office contact information

(210)486-5179

Distance Learning/Instructional Innovation Center (DL/IIC)

Instructional Innovation/Distance Learning Center

210-486-5372

NLIB 123

nlc-dlc@alamo.edu

The integration of technology in many NLC courses offers students the opportunity to utilize computer-based tools for communication, problem-solving, and information acquisition. Students can access the Internet for research, use the ACES and CANVAS platforms to find class materials and check email, participate in blogs, take online quizzes, submit assignments, engage in online forums, and employ basic Microsoft software to enhance their coursework and deepen their understanding of technology for content creation and effective communication.
 
NLC provides various technology tools and software to support student learning. The Instructional Innovation/Distance Learning Center (IIC/DLC) is available to assist students who need help with technology-related assignments, projects for clubs and organizations, or preparation for their future careers. Those needing technical assistance or help accessing software and systems, such as accessing ACES, resetting Passwords, or installing Microsoft Office can contact NLC IT at nlc-helpdesk@alamo.edu.
 
The Instructional Innovation/Distance Learning Center is located on the first floor of the Library (NLIB 123). We are here to support you on your path to a successful future. To contact us, please call 210-486-5372 or email nlc-dlc@alamo.edu. 

Online Courses
 
An online course is one that primarily takes place over the internet, allowing participants the convenience and flexibility to learn without a set schedule or physical location. However, some online courses may require occasional campus attendance (typically less than 15% of the time) for activities such as taking tests, giving presentations, or attending course orientations.
 
Before enrolling in online courses, it’s important to ensure that you are prepared for success. You should feel confident in your learning style and technology skills. Online courses demand self-discipline and motivation, enabling you to meet deadlines and engage fully in the course. If you would like more information or assistance with online courses, please visit the Instructional Innovation/Distance Learning Center. Students new to online learning are required to complete OLRN-0001. For details on how to enhance your skills and knowledge for success in online courses, please refer to the information about OLRN 0001 in this catalog. We are located in the Comal Learning Resource Center, # 123, and you can reach us at 210-486-5372 or NLC-DLC@alamo.edu.
 
To view a complete list of online courses, please visit our website.

Blended or Hybrid Courses

A blended course, also referred to as a hybrid course, combines traditional face-to-face classroom sessions with online instruction. While classes meet on campus for a significant portion of the time, you can expect to spend between 50% and 84% of your class time completing activities independently on the Internet.

Orientation to Online Learning (OLRN 0001)

If this is the first time you have enrolled in an online course, you are required to register for ORLN 0001 - Orientation to Online Learning. This should be done prior to the semester’s start. The orientation is a free, non-credit “mini-course” designed for students who are new to online learning. It is conducted online and typically takes less than two hours to complete. The purpose of the orientation is to equip students with essential information about best practices in the online classroom, how to navigate the Canvas Learning Management System (LMS), and tips for enhancing your online learning experience. Students will also have the opportunity to practice using some of the common tools found in the online environment.
 
For those who want to learn more about Canvas, NLC’s learning management system, you can register for an orientation as well. More information is available on the OLRN Student Page.

Privacy Policy for Students Enrolled in Distance Learning Courses

NLC complies with all of the requirements of the Family Educational Rights and Privacy Act (FERPA). We are committed to protecting the privacy of a student’s educational record regardless of delivery method. The Registrar is the point of contact for all FERPA related issues, and all employees are informed and trained of their responsibilities of unauthorized release of confidential records or information. Because an online environment creates a record of student activity, it is subject to FERPA privacy rights, unlike verbal exchanges in a physical classroom.

IDENTITY VERIFICATION IN DISTANCE LEARNING COURSES

BioSig-ID, the identity verification process for online courses, protects student’s privacy through the use of a secure portal, with a secure login and student-selected password. In addition, Northeast Lakeview College uses an enabling technology that is used to verify the identity of online students. For more information on BioSig-ID, please contact your online course instructor. NLC does not require any additional fees or charges for verification of student identity at this time.

FACULTY RESPONSIBILITY

Faculty and staff understand and carry out a commitment to confidentiality, integrity, and security to protect the privacy of students who participate in distance learning activities. Students’ records are kept private by the instructor, except in cases where academic staff or administration access the course, with legitimate educational interest under FERPA guidelines.

In order to maintain course security and protect student privacy, faculty do not access or attempt to access another employee’s or student’s account without authorization as described in the Appropriate Use of Information Technology District Policy C.1.9.

STUDENT RESPONSIBILITY

In order to maintain confidentiality, portal login passwords are generated by the student and any password reset is completed through “secret question” protocol. It is the students’ responsibility to keep their password confidential as stated in Student Code of Conduct District Procedure F.4.2.1 and Appropriate Use of Information Technology Resources District Policy C.1.9. Only work submitted to open forums, like discussion boards, can be accessed by other students; other assignments, grades and correspondence are not viewable by other students.

Early Alert promotes student success and retention by serving as a resource tool to identify students experiencing academic difficulties.  As the first level intervention, faculty encourages students to meet and discuss academic concerns.  Interventions may include tutoring, advising, study strategies, and referrals to advisors or college and community services and resources.

Financial Aid

Apply for Free Application for Federal Student Aid (FAFSA) at https://studentaid.gov/h/apply-for-aid/fafsa

School code: 042636

Student Financial Aid Department

Brazos Student Union, (STCM) 102

21-Alamo / 210-486-5266

FAX: 210-486-9170

High School Programs#top

Dual Credit

The Dual Credit Program allows eligible high school students to earn college credit for certain high school courses in which they are currently enrolled while completing their high school requirements. For students to participate in the program, the high schools must be approved to offer Dual Credit courses and students must be recommended by their high school counselor. Dual Credit is limited to courses that fall within the Core Curriculum or Career and Technical Education. Partnering school districts for dual credit include the following: Comal ISD, John Paul II Catholic High School, Marble Falls ISD, Marion ISD, New Braunfels ISD, Responsive Education, Ronald Reagan High School, Schertz Cibolo Universal City ISD.

Early College High School and Pathways in Technology

Early College High Schools are partnerships between school districts and colleges that are innovatively designed to blend high school and college education using a dual credit framework. The schools are designed for high school students to simultaneously earn a high school diploma and an associate’s degree (or up to two years of credit toward a bachelor’s degree). Students participating in the program can compete their high school diploma while earning up to 60 semester credit hours toward an Associate’s degree by their high school graduation date. All initiatives have been approved and designated by the Texas Education Agency and there is no cost to students enrolled in the program. Northeast Lakeview College’s partnering high schools include the following: Judson Early College High School, Judson High School PTECH, Memorial Early College High School and Hill Country College Preparatory High School (Comal ISD), Wagner High School TSTEM.

For additional information about High School Programs please visit our website at https://www.alamo.edu/nlc/academics/high-school-programs/

Honors: The Honors Academy at NLC began fall 2019 for incoming students. For more information on application and program requirements, please contact the Dean for Academic Success at 210-486-5838. For more information about Honors go to the following website

International Education at Northeast Lakeview College exposes students to study abroad opportunities offered by the Alamo Colleges District.  Students can study abroad and earn college credit in an international academic environment through faculty-led trips, exchange programs, or affiliate/non-Alamo College programs.  Students who are currently enrolled in any of the Alamo Colleges District may participate in a study abroad program.  Students must have a minimum GPA of 2.0 in addition to meeting academic requirements and prerequisites of the specific course(s) in the program.  Students must also complete at least 12 credit hours by the intended departure date of the program.  For more information about International Education opportunities, email nlc-international@alamo.edu.

The Student Services Office is the first point of contact for a prospective international student who seeks information regarding admission procedures for the College.  International students must enroll full-time (12 semester hours or more) and pay hospitalization insurance (Alamo Colleges Board Policy) every semester. The deadlines to submit all required documents (application, transcripts, verification of financial resources, TOEFL) are June 1 for Fall, October 1 for Spring, and March 1 for Summer. For additional information, contact the Student Services Office at 210-212-5266.  Please note, Northeast Lakeview College is currently awaiting approval from the Department of Immigration and Customs Enforcement to accept students on F1 and M1 visas.

Learning Communities at Northeast Lakeview College promote student success by improving the quality of learning and education through the offering of two paired courses that are related to each other.  Students in Learning Communities enroll in two courses at the same time, and the same students are in each course.  Paired classes include shared assignments or curriculum, collaboration between teaching faculty, meaningful interaction between faculty and students, and access to academic support services.  Students enrolled in Learning Communities classes have a unique opportunity to spend time with the same group of peers and develop meaningful academic relationships that enable a better understanding of the course materials.  Through Learning Communities, both faculty and students have a chance to learn from, and teach, each other.  To learn more about Learning Communities currently being offered at NLC, email nlc-learning@alamo.edu or visit ACA1 205D.

Accelerated Learning 

Accelerated learning for developmental education (DE) Math courses are designed to decrease the amount of time students spend in their DE program.  These “linked” Accelerated Learning classes for DE are Flex I and Flex II courses that run in two 8 week sessions.  Students who sign up for Flex I must also enroll in Flex II.  This option gives students the opportunity to move through two levels of DE instruction in one semester.  Contact the Math Department at (210) 486-5779 or consult the schedule of classes for more details.

The Northeast Lakeview College Library is a technology embracing facility that enables users to pursue research goals and lifelong learning.  Students, faculty and staff are encouraged to take advantage of the services and resources offered.  The NLC Library has its own collection of resources identified in the Alamo Colleges Online Library Catalog. In addition to more than 39,186 physical materials owned by the NLC library, the NLC library provides access to over 1,531,500 eBooks and over 108,113 eSerials through over 573 licensed databases. NLC students may also participate in the TexShare Borrower’s Card program which allows them to directly borrow materials from participating TexShare libraries (both academic and public) outside of the district. If a desired resource is not available locally, students can borrow resources from other colleges throughout the country using the interlibrary loan process.  All of this is possible with a valid I.D.

In addition to the incredible collection of physical resources available from the Alamo Libraries, the NLC Library provides access to over 1,516,409 eBooks and over 198,588 eSerials through over 529 licensed databases. 

Reference librarians assist students and other library users with research and citation questions in person, by phone, through our Ask-a-Librarian e-mail, and by chat. Assistance and resources are also available to faculty and students in distance learning environments.  Students receive information literacy instruction tailored to a specific assignment or to a specific course outcome in face-to-face and virtual classes.  Librarians collaborate with classroom faculty to develop appropriate instruction.

The Library has 52 workstations available to library users with access to Internet resources, licensed resources, and Microsoft office products.  Students can also print and scan materials in the library.   Students working on group projects may take advantage of the Library’s collaborative group study rooms, which are available on a first-come, first-served basis. The library’s media equipment encourages collaborative learning using new, advanced technology.  Our students are able to check out library-use-only laptops, which come in handy with group projects or independent assignments.

The NLC Library staff hopes that you will make our facility and services a regular part of your college experience. During Fall and Spring semesters, the library is open Monday - Thursday 7:30 am - 9:00 pm; Friday 7:30 am - 5:00 pm; and Saturday 9:00 am - 1:00 pm. During the Summer semester, the Library is open Monday - Thursday 7:30 am - 7:00 pm. Our virtual library is available 24/7 every day.

We are located on the first floor of the Comal Learning Resource Center building (look for the clock tower).  It is our goal to ensure students are comfortable using the library and its services and to develop information literacy skills as part of their path to being a life-long learner.

Please contact the library staff at 210.486.5387 with questions.

• The Alamo Colleges Police Department (ACPD) has emergency phones located throughout the campus for immediate assistance.
• Assistance is available for locked keys and dead batteries. Contact the Police Dispatch at 210-485-0099 for assistance.
• Police escort service is also available for anyone needing an escort to his or her vehicle. Contact the Police Dispatch at 210-485-0099.
• Lost and Found.

EMERGENCY TELEPHONE NUMBER 210-485-0911
NON-EMERGENCY NUMBER 210-485-0099

Police protection is provided 24 hours a day, 365 days a year. The primary objective of the Alamo Colleges Police Department is to provide a safe environment for employees, students, and the community. Police duties include the following:

• Patrol functions (vehicle, foot, and bike);
• Identify suspicious activities and persons;
• Conduct field interviews;
• Conduct field investigations;
• Respond to call(s) for service;
• Provide escorts;
• Non-emergency requests;
• Traffic enforcement;
• Traffic accident investigations;
• Respond to alarms;
• Community relations;
• Crime prevention activity;
• Disturbance calls;
• Record the above (written reports).

Calls are assigned to the Police officers on a priority basis. Criminal calls have priority over service calls or non-emergency requests.

The Office of Outreach and Recruitment provides outreach programs and enrollment services to our surrounding communities. Our College Connection team works closely to assist high school seniors transition into higher education. Our Enrollment Coach team provides one-on-one advising in Apply Texas, TSI placement, and completion of the enrollment process. The Office is also responsible for New Student Orientation and Campus Tours. For more information please call 210-486-5193.

Northeast Lakeview College, in collaboration with the Alamo Colleges Foundation, offers a wide range of scholarships for both new and continuing students. All students, whether they demonstrate academic interest, financial need, scholastic achievement, or a commitment to community service, are eligible and encouraged to apply.

By submitting a single online application at http://www.alamo.edu/nlc/scholarship, students will be considered for all scholarship opportunities offered by Northeast Lakeview College and the Alamo Colleges District. The application process begins in mid-January and closes in mid-May each year. For the lists of available scholarships and the current application deadline, please visit the website.

Scholarship recipients may use their funds for any expenses incurred while pursuing their degrees.

Service Learning at Northeast Lakeview College encourages active learning through citizenship combined with academics.  Service Learning is defined by the National Service Learning Clearing House as a teaching and learning strategy that integrates meaningful community service with instruction and reflection to enrich the learning experience, teach civic responsibility, and strengthen communities.  At NLC, Service Learning opportunities are offered in certain class where instructors integrate a Service Learning component into their course curriculum, which may include offering students the chance to participate in a service project in the community that relates to the academic instruction.  These projects are completed at a non-profit, state-funded, or government agency.  Find out more about classes with a Service Learning component by emailing nlc-service@alamo.edu.

The SAFAC is authorized to make annual and supplemental recommendations to the President of the College regarding the allocation of student services fees. Full membership includes five students and four faculty/staff members for a nine-member voting committee. The SAFAC meets on a monthly basis or as needed throughout the academic year to facilitate allocation requests from student services fees.  For more information,  https://www.alamo.edu/nlc/experience-nlc/campus-life/get-involved/leadership-and-activities/ or contact the Student Life at 210-486-5152.

The Office of Student Life is responsible for coordinating extra-curricular and co-curricular activities and programs that focus on the well-being and personal development of students. Activities and programs include student clubs and organizations, leadership programs/development, intramural and recreational sports programming.

Co-curricular activities are designed to appeal to a variety of interests for students and the surrounding community. These activities include lectures, cultural activities, welcome activities and performance events. Through these activities students can make friends, develop social skills and practice leadership skills. Programs are often coordinated with various instructional departments to provide the student with valuable educational experiences. Student clubs and organizations are an important and vital component of the total educational experience. Student groups provide opportunities for training in leadership skills, personal satisfaction and fulfillment through campus and community volunteerism and development of social growth through involvement in the student organization.

For a list of Club and Organizations visit https://alamo.campuslabs.com/engage/organizations?branches=193367 

For a list of Campus Activities visit https://alamo.campuslabs.com/engage/events?branches=193367 

For Student Life updates and news visit https://alamo.campuslabs.com/engage/news?branches=193367

Leadership programs/development includes opportunities to become involved in conferences, retreats, and volunteer opportunities to develop skills that enrich the College experience and the student’s quality of life.  The Student Life staff is found on the first floor of the Brazos Student Union.  The Director of Student Life staff is the campus liaison for the operation of the bookstore.

The Alamo Colleges District (ACD) is committed to providing a learning environment that is equal to all students. In an effort to accomplish this goal, ACD complies with all requirements of the Americans with Disabilities Act Amendment Act and Section 504 of the Rehabilitation Act. All students will receive a discrimination-free education with all services provided to ensure an equal opportunity for higher education. This section defines a disability as a physical or mental impairment that substantially limits one or more of the major life activities or an individual, a record of such an impairment, and is regarded as having such an impairment. If you would like to establish and/or renew services, please follow the information below.

Students may obtain services through the Office of Student Accessibility Services (SAS) once you have registered for classes. Students who need classroom accommodations or need services for registration, enrollment or Texas Success Initiative (TSI) test will need to do the following:

Getting Started

1. Complete the Request for Student Accessibility Services form

2. Provide supporting documentation regarding the disability (i.e. medical records, assessments created by Health Care Providers, School psychologists, or Psychiatrists) for which accommodations are being requested.

3. Meet with Disability Support Services staff to review accommodations

To initiate services students may complete the online application by clicking on the guardian link below or stop by the office: https://www.alamo.edu/nlc/admissions—aid/specific-populations/SAS/

Student Accessibility Services: (210)486-5179 Location: Brazos Student Union, Room 21

Transfer services assist students with a successful transfer from Northeast Lakeview College to a four-year college/university. The Colleges of the Alamo Colleges District have established articulation agreements with more than 20 universities in and around the San Antonio area including online universities to help facilitate the transfer process.

Transfer Services include:

• Assistance with transfer planning
• Information on university admissions, programs of study, degree requirements, and more
• Contacts with admissions representatives
• On-campus information table visits
• One on one meetings with Transfer representatives
• University Preview Days
• Transfer fairs  
• University campus tours 

Information on Transfer Advising Guides and Transfer Agreements

Transfer articulation agreements provide transfer pathways to guide students on courses taken at the Colleges of the Alamo Colleges District, to earn credits toward degrees at participating four-year colleges/universities. 

University Partners

Transfer Advising Guides by University

Transfer Advising Guides by Pre-Major

Course Equivalencies

For more information, email our Transfer Services Team at nlc-transfer@alamo.edu.

Northeast Lakeview College provides academic support free of charge through four labs on campus and one at the New Braunfels campus:
•                    Writing & Govt. in Comal 214
•                    Math, Programming, & Acct. in Salado 118 & 120
•                    Biology and A&P in Bosque 112
•                    Chemistry, Microbiology & Geology in Paluxy 118
 
Online tutoring support is provided in-house through Zoom and by third-party Brainfuse.com which can be accessed through Canvas. Students have 7 hours per semester, but can ask the Academic Support Center Program Coordinator for more at nlc-lakeviewtutors@alamo.edu or 210-486-5615.
 
Students can also get one-on-one Academic Coaching for personalized help with time management, motivation, or study skills. Book an appointment through Navigate.
 
For all services, hours and locations including Zoom links, see www.alamo.edu/nlc/tutoring

The Veterans Center assists all eligible veterans and family members to obtain financial assistance and information on Veterans Benefits while they attend Northeast Lakeview College. The college participates in educational programs provided by the Department of Veterans Affairs and Texas Veteran Commission.  

The Center offers:

• Enrollment assistance
• Benefit assistance
• Veteran specific academic advising
• Certification processing
• Student Veterans of America Organization membership
• Opportunities for fellowship
• Engagement with campus and community resources

New veterans and military affiliated students are required to declare a major and provide all transcripts from every institution attended. Information on required documentation, eligibility and general information can be located on the Veterans Center webpage

Students using VA benefits must notify the Veterans Center of any adds, drops, course, or program changes as this may result in a Business Office balance.

NOTE:  You must certify enrollment to the Veterans Center each semester/term regarding courses in which you are registered. 

Veterans Center at Northeast Lakeview College is Located in Brazos Student Union (Welcome Center and RM 111).  Contact information: NLC-VA@alamo.edu: 210-486-5827

PRIORITY REGISTRATION/TIME TICKETING
The following students have prioritized registration during the 46+ hours registration period:

• Active Military
• Active Military Dependents, utilizing My Career Advancement Account (MyCAA)
• Veterans
• Veteran Dependents, utilizing military-related Federal or State benefits for education

Priority Registration was designed to offer continuing eligible student veterans, active military, or dependents of each the opportunity to register for their program’s curriculum before most of the general student population. This standing applies to student veterans, active military and qualifying dependents who hold a veteran or military status in our student information system.

A student qualifying for priority registration will be able to register for classes and have some of the first-choice selections to all courses offered, to ensure that they stay on track and graduate on time and give additional time to submit Certification Requests.

Veteran students and active military eligible for the Priority Registration Grouping must self-identify at their home college Veterans Center or Military Office regardless if they are utilizing military-related Federal or State benefits for education. A student must register and provide supporting documentation identifying veteran or military status to the Veterans Center or Military Office at the college. In doing so, the staff will include you in the student veteran and military database so that you can receive crucial military-related information and services provided by the Veterans Engagement area.

Qualifying dependents will become eligible after being certified for military-related educational benefits. Eligible student dependents are those utilizing funding under the Department of Veterans Affairs Educational Benefits, Texas Veterans Commission, or My Career Advancement Account (MyCAA).

Once registered, priority registration carries over from semester to semester for student veterans and active military. A dependent of a veteran or active duty must validate their enrollment each semester by qualifying and utilizing a military-related educational benefit.

A student veteran, active military, or eligible dependent that is not registered in the student database that determines priority registration must register with the Veterans Center or Military Office seven calendar days before priority registration begins to be eligible.

Priority registration standing does not eliminate any student from following the protocol of the college academic advising program. Students deemed eligible for Priority Registration MUST still report to their academic advisors, if necessary, for schedule assistance and PIN access prior to registering or being considered for priority registration status. A registration hold will also prevent priority registration. For assistance with resolving a hold, visit your advisor or enrollment services at your home college.

Welcome Center

The Welcome Center is a comprehensive One-Stop service center designed to assist students in the navigation of enrollment services at Northeast Lakeview College.  The Welcome Center serves as a primary location to help students identify and understand the necessary steps for enrollment, advising, assessment and registration and any other campus recourses a student may need.  The Welcome Center is located on the first floor of Brazos Student Union (Building 300).

We offer face to face and virtual services.  All information about our hours of operation can be found on our website.

Call Center

The Call Center is the information center for Northeast Lakeview College and serves as a point of contact for students, parents, staff, faculty, and the community.  The Call Center provides timely and accurate information on educational support services offered at Northeast Lakeview College as well as student questions regarding enrollment status. The Call Center responds to a variety of inquiries on:

• Getting started at Northeast Lakeview College
• Registering for courses
• Paying for college
• Degrees and courses offered
• College events
• Enrollment status

Call Center hours of operation are:

Monday 8:00am-7:00pm

Tuesday-Thursday 8:00am-6:00pm

Friday 8:00am-5:00pm

Local 21ALAMO (210-212-5266) , 210-486-5401 or Toll Free 1-844-20ALAMO (1-844-202-5266).